Privacy policy
Drawn up on March 26, 2019
1. Controller
City of Kokkola, City Board
Kauppatori 5
PO Box 43
67101 Kokkola
Tel. (06) 828 9111 (telephone exchange)
2. Person in charge and / or contact person in matters concerning the register
Head of Information Management, Tel. 044 7809 511 / Information Management services
3. Data protection officer’s contact information
Data protection officer, Tel. 044 7809 461
4. Register name
User Register of Trimble Feedback System.
5. Purpose of processing personal data / intended use of register
The purpose of the register is to implement the City of Kokkola feedback services. The service is used for sending, processing, and collecting statistics on feedback.
6. Register contents
The register consists of the following information: username and password, name, e-mail address, phone number, contact requests concerning feedback processing, information on given feedback and feedback processing phases and answers.
7. Regular data sources
Information disclosed by the users of the feedback service.
8. Data available from (year/years)
2019
9. Update frequency
In accordance with incoming feedback.
10. Publicity/confidentiality of data
The feedback and its response is public data if the user has given consent to publishing the feedback. The response may include the name of the authority. The users’ personal data will not be published.
11. Confidential information
User's personal data. Personal data will be processed in accordance with the EU’s General Data Protection Regulation (GDPR) and the Data Protection Act.
12. Regular disclosure of data and transfer of data outside the EU or EEA
Personal data is not transferred outside of the EU or EEA.
13. Principles of register protection
A. Manual materials (place of retention and protection) Not stored.
B. Computer stored data (register access rights policy and monitoring of use as well as physical protection of the equipment) - The user interface is protected by a username/password combination. Only those, who on behalf of their working duties are required to process data, have access to the system. The database and server is protected by a username/password combination. Each user accepts an agreement for acceptable use and confidentiality of data and data systems.
14. Retention, archiving and disposal of data in the information system
Information is kept as long as the matter in question has been processed and information is no longer required by the register authority or service.
